HomeCare on Wheels believe in treating all clients with the respect and dignity they deserve.
All HomeCare on Wheels clients will be an integral part in deciding what type of care they require.
Family members will be an important partner in setting up the home care plans.
HomeCare on Wheels will assess and advise what services they can provide taking into consideration any other benefits or services the client may qualify for in the healthcare system at the same time working within the client’s budget.
HomeCare on Wheels staff will be straightforward and honest with their advice and will respect a client’s choices.
Performance and deliverance of care will not be compromised by an individual’s race, ethnicity, gender, age, sexual orientation, religious beliefs, physical or intellectual abilities, income status or family relationships.
HomeCare on Wheels is committed to the confidentiality of all clients information which will only be disclosed with the consent of the client and only as necessary between health care professionals.
HomeCare on Wheels rigorously screen all staff and are committed to improving the skills and expertise of each staff member.
HomeCare on Wheels management believes in open communication between clients, staff and management and will work with all clients to try and match services, personalities and skills so all parties involved will feel comfortable, appreciated and respected.
HomeCare on Wheels is committed to improving its services and welcome feedback from clients, staff, agencies and the community at large at any time.